Help & Support

Find answers to common questions or get in touch with our support team. We’re here to help you make the most of the LEAD platform.

Quick Help

Email: lead@asknet.community

WhatsApp Chat (9am-5pm)

Support Hours

Email Support:24/7 (reply within 24 hrs)

WhatsApp Chat:9am - 5pm, Mon-Fri

Frequently Asked Questions

L•E•A•D (Local • Expert • Action • Directory) is a platform connecting skilled experts from the South Sudanese refugee community with people seeking guidance in areas like technology, media, business, education, and more.

Connecting communities through skills, knowledge, and opportunity. Building a more inclusive and collaborative future.

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Help & Support

Quick Help

Support Hours

Frequently Asked Questions

What is L•E•A•D?

Who can use L•E•A•D?

Is L•E•A•D free to use?

How do I create an expert profile?

Can I update my profile after creating it?

How do I add items to my portfolio?

How do I reset my password?

How do I post an opportunity?

What kind of opportunities can be posted?

How do I apply for an opportunity?

What is #ASKnet?

Where are #ASKnet hubs located?

Do I need an account to browse experts?

What should I do if I encounter a technical issue?

What if I need help with my profile?

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